The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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" since if it didn't we could easily envision swarms of walkers hunched over their screens, careening madly into each other on the sidewalks of Tokyo."
you don't have to imagine it -- that's the way it really is here... except most of them are riding bicycles.