The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Verizon website specifically states the the OBEX file transfer feature over Bluetooth is not enabled. Also, there's a discussion going on over at Howardforums as to whether or not mp3 player is included as a feature. Seems like the only music you can play on it must be downloaded from the VCAST music service. For this price, this phone is pretty crippled.