I've been in service work for almost 30 years. Heck, getting the customer to even tell you WHAT they have, let alone the brand or model number is difficult sometimes. If it wasn't for customers who don't read owner manuals, FOLLOW my instructions on what to do and not do, I'd be sitting twiddling my thumbs. Thank god for clueless people. It's amazing sometimes to watch normally intelligent people just turn "deer in the headlights" when lights start blinking on a piece of equipment. When I take a call, 90% of the time, the first thing I ask them is "did you consult the owners manual". It's a 50-50 shot they will say "what owners manual", or....I don't have time for the owners manual....No problem, here's the bill.........
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I've been in service work for almost 30 years. Heck, getting the customer to even tell you WHAT they have, let alone the brand or model number is difficult sometimes.
If it wasn't for customers who don't read owner manuals, FOLLOW my instructions on what to do and not do, I'd be sitting twiddling my thumbs. Thank god for clueless people.
It's amazing sometimes to watch normally intelligent people just turn "deer in the headlights" when lights start blinking on a piece of equipment.
When I take a call, 90% of the time, the first thing I ask them is "did you consult the owners manual". It's a 50-50 shot they will say "what owners manual", or....I don't have time for the owners manual....No problem, here's the bill.........