well, as with everything in life, there is a trade-off here. would you rather have verizon's reliable and large ev-do r.0 network and JDP&A top-ranking customer service, or a spotty, highway-only ev-do r.a network with the crap-bot being your customer service specialist? maybe sprint should dedicate q4 to hiring some actual customer service reps, not revamping a network that still needs fixing.
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well, as with everything in life, there is a trade-off here.
would you rather have verizon's reliable and large ev-do r.0 network and JDP&A top-ranking customer service, or a spotty, highway-only ev-do r.a network with the crap-bot being your customer service specialist?
maybe sprint should dedicate q4 to hiring some actual customer service reps, not revamping a network that still needs fixing.