The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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iLounge had some RAZR/KRZR pix the other day, and there's been plenty more around the web recently.
http://backstage.ilounge.com/index.php/backstage/comments/8647/
And Verizon Wireless is in the USA only -- though it is 45% owned by Vodafone of the U.K. The blue KRZR in the pictures is the GSM version, while the black one (VZW, Alltel, and Sprint) is CDMA. Cingy and T-Mob will get the (quad band) GSM version later this year. The peeps in Hong Kong already have it, with the rest of the world to follow...