The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Sony Ericsson M600i has that kind of UI and Office applications (including editors of Office file formats), and it's running Symbian OS 9.1 / UIQ 3.0. It even has a useful "Today" list on the idle screen and the screen is 240*320.
Is Microsoft trying to catch up with the leading smartphone OS? They better hurry then.