The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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WOW! It finally looks like Sony's design department is actually starting to design their phones (rather than letting Ericsson do it as it terribly apparent in their current designs). This phone is uber-cool, sleek, sexy, image-concious and intelligent (not to mention hostile, but in that dark, forboding and HOT kind of way). Sony! Get the wax out of your ears and BUILD THIS THING! Forget the iPhone, I want one of THESE!