The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I'm due to replace my RAZR in a year and would get this if they change that champagne front and update the processor. It looks so plasticy and the interface ran way slower than my RAZR V3c, which is slower than most of Verizon's newest phones. I love the dual-hinged design, though. And the size is a definite plus over the enV, which is a nice phone but is just too big.