First of all, the phone has an annoying National Geo theme that plays when you turn it on or off. This cannot be silenced unless you set the phone to vibrate only. Of course, then if you want a ring tone, you have to set it back...every time. But the biggest complaint was that the phone did not work in Italy. Not at all. It turns out that if you set the phone to extended roaming, using a secret recipe, and then do a cold restart by removing the battery, it will work in Italy. But nowhere in the instruction book nor online nor when they accepted my $200 was there any information about this. When you leave Italy, you have to do another cold restart to return to a mode that will work elsewhere. To their credit, and mine, Cellular Abroad did give me a free recharge when I called threatening to destroy the phone in public on a main street somewhere. But they need to get their act together and ink a contract with the Mafia or something.
“We're grateful that RIM has finally decided to pay some attention to the sizable number of non-PC users that have been stuck with poor alternatives for way too long.”
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First of all, the phone has an annoying National Geo theme that plays when you turn it on or off. This cannot be silenced unless you set the phone to vibrate only. Of course, then if you want a ring tone, you have to set it back...every time. But the biggest complaint was that the phone did not work in Italy. Not at all. It turns out that if you set the phone to extended roaming, using a secret recipe, and then do a cold restart by removing the battery, it will work in Italy. But nowhere in the instruction book nor online nor when they accepted my $200 was there any information about this. When you leave Italy, you have to do another cold restart to return to a mode that will work elsewhere. To their credit, and mine, Cellular Abroad did give me a free recharge when I called threatening to destroy the phone in public on a main street somewhere. But they need to get their act together and ink a contract with the Mafia or something.