The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Just got PocketMac for my Pearl and took 5 hours and several retries to sync. Their log indicated numerous crashes and bad runs. They advertise 'rock solid testing for 14 months' and it is free, but free is premised on value added solution which is simply not there.
Will try Missing Sync and see if someone has better code.
I would agree with all those of you who say the PocketMac from BB is totally worthless. I just got my first BB, the Storm, and the PocketMac was a total joke. I fussed with it for some time to no avail and then found the MissingLink software. Not happy to have to pay for it, but if it works, then I will. I'm on the trial now and pulls in ALL my calendar events which PocketMac did not. But I had heard that RIM was putting out some cool new Apple Software to support the BB on Mac but can find nothing else. If anyone has any skinny on that would be helpful.