The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Palm used to know the market was about thin, think Palm V. That was an awesome device, at the time. I think they have completly lost that kind of innovation, and this coming from someone who couldn't wait to buy the 680, and I actually like it.