My Jawbone broke after having it just for a week. The ear bud is attached to the main body with flimsy internal plastic clips that snapped off, rendering the headset unwearable.
Although Aliph support was very polite and quick to offer me an RMA number to exchange my unit, I've still been without my Jawbone for a month waiting for the replacement to come (my color was backordered and they had none reserved for warranty replacements).
Ultimately, for a product with such a premium price tag, I'm unimpressed with the build quality and their customer service.
“The other one is a biggie, and it's something very noticeable in the videos: touch sensitivity is pretty bad. Using the virtual keyboard proved to be far too painful, and we're pretty sure it wasn't multitouch-friendly.”
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My Jawbone broke after having it just for a week. The ear bud is attached to the main body with flimsy internal plastic clips that snapped off, rendering the headset unwearable.
Although Aliph support was very polite and quick to offer me an RMA number to exchange my unit, I've still been without my Jawbone for a month waiting for the replacement to come (my color was backordered and they had none reserved for warranty replacements).
Ultimately, for a product with such a premium price tag, I'm unimpressed with the build quality and their customer service.