The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Sanyo was THE manufacturer for Sprint (at least as I remember it) in the late 90's, early 00's. The SCP 4000 was one of the best phones I've ever used (loved the green monochrome LCD). Some time in the last 5 years, they went downhill. They're latest offerings seem really cheap and plasticy but I haven't been with Sprint for a while.