I disagree; people buying the N95 are very much buying it for its technological innovations - and therefore Vodafone should be changing the way carriers approach top-range handsets and either offer a minisite with full instructions for configuring VoIP software (thereby also enabling a higher percentage of first call resolution for CSRs, which is nice) and getting good press out of it at the same time.
End of the day, they'll make a shitload back from their extortionate data charges, so everyone's a winner.
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I disagree; people buying the N95 are very much buying it for its technological innovations - and therefore Vodafone should be changing the way carriers approach top-range handsets and either offer a minisite with full instructions for configuring VoIP software (thereby also enabling a higher percentage of first call resolution for CSRs, which is nice) and getting good press out of it at the same time.
End of the day, they'll make a shitload back from their extortionate data charges, so everyone's a winner.