This has been a huge topic of discussion over at phonescoop for the past couple of days. I, for one, applaud Sprint for this decision. Anyone who has ever worked in a service industry of any sort has reached that boiling point. These are customers that absolutely refused to be pleased no matter what, so Sprint is telling them that they are removing themselves from the equation. I think they have every right to do that.
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This has been a huge topic of discussion over at phonescoop for the past couple of days. I, for one, applaud Sprint for this decision. Anyone who has ever worked in a service industry of any sort has reached that boiling point. These are customers that absolutely refused to be pleased no matter what, so Sprint is telling them that they are removing themselves from the equation. I think they have every right to do that.