The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Those guy from Haier's make everything: fridges, airconditioners, fans, microwave ovens, you-name-it. And make them cheap. I don't know the quality of their goods, but they continue to churn them out. Cellphones now and maybe personal computers next year.