The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Are those dollar amounts in US or HK? If they are in US, then yes, it does cost an arm and leg, but since the exchange rate is still near 7.5, that makes is US$100 for the unlock... which isn't really that steep considering what some people pay for unlocking services on PDA-like phones in the US.