Palm's Ed Colligan responds to our open letter!
By Ryan Block 
posted Aug 23rd 2007 9:06PM
posted Aug 23rd 2007 9:06PM
Read - Our open letter to Palm
Read - Ed Colligan's response
posted Aug 23rd 2007 9:06PM
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
Response sounds good. Better not be yanking our chain.
Hey, better than nothing. Kinda nice, actually.
Now if only you could engage Palm to roll out software updates that (a) work, and (b) actually appear before the device goes the way of the dinosaurs.
Talk is the cheapest, most diluted form of currency. It's primarily used when there is no appreciable R&D capital which is/can be spent. We're witnessing one of the saddest corporate funeral processions in recorded history.
I read the response from Palm. I'd like to know what points they disagree with you on, and what crack are they on -- "it is very early in the evolution of the smartphone and there is enormous opportunity for us to innovate. We have only just begun to fight!" This statement would have been true 7 years ago, maybe...
I'm glad they responded. With the amount of visibility the open letter got, it was exactly the right thing to do. Talk is cheap, as noted upthread, but it was the right move and I'm glad they did it. Here's hoping you don't die, Palm. Miss you!
yea, at least he responded. I doubt the large majority of companies out there would have done that. Would be awesome if they agreed to an interview on the future of Palm though. I don't think they are done just yet.
Yeah, it's good he responded and all, but when like, 12 people still care about your products and 3 take the time an inquire about them, certain companies *clears throat* are less picky about these things. Hell, not only is this free good publicity, but, by reply via email, it also shows they know how to use technology.....now, just show us they know how to design it.
Once again, the reply was good but future plans--or at least a not-too-subtle-but-legal-nor-marketing-will-complain hint--about something upcoming wouldn't hurt. You know, to keep our interest.
And what comments could they have *not* agreed with? They *all* were dead-on and were vocalized non-offensively or at least nicer than I would've....but then again, he probably wouldn't replied to mine....maybe legal would've, though.
Palm lost it many years ago.
They have lost touch with market many years ago.
Most talented developers went to (sadly) Mobile Windows many years ago.
And now it is just too big gamble for them. Because heck the things are expensive. MSFT saturated market with PocketPCs - brining their prices down considerably, tapping into new development talents in emerging markets.
Palm lost it. And I doubt they would regain what they have lost: trust of market, trust of developers.
P.S. And what the heck of the response is that??? I have worked in many small/mid/big businesses. Saying that you have forwarded something to higher ups is as good as saying 'f*** off'. That means just another point during lunch conversation: "did you read the memo?" If the guys would have said "I have started drafting new business plan" - that might have meant something. Though I wouldn't be holding my breath: Palm to me with such high prices and backward technology was as good as non-existent anyway.
Good job! I think you guys can take some credit for getting the Fooleo canceled!