The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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T-mobile/BIS/NYC area, sporadic e-mail overnight and into this morning with still lots of e-mails undelivered (AOL, GMail, and personal domain all the same). Receiving e-mail doing much worse than sending (I've been able to get e-mails out of my device albeit with large delays).