"Satisfied" iPhone 3GS owners
Of 200 iPhone 3GS users polled in August, 2009, 99 percent termed themselves "satisfied," with 82 percent saying they were "very satisfied."
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I, for one, wish it won't. It's not the government's responsibility to force private companies to perform up to a certain level of expectation -- not even cell carriers.
What you say doesn't make sense in the US because there is nowhere near a monopoly in the cellular communications business. If you don't like Sprint or T-Mobile, use someone else. Just because you don't like them doesn't mean the government should punish them.
The market can determine whose service is acceptable and whose isn't, and reward or punish accordingly.