The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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btw...
http://www.htcclassaction.org/ FTW
HTC needs to fix the nonexistant video drivers for the Qualcomm MSM 7200 and 7500 chipsets (present in every phone from the TyTn II through the Polaris).