I've been a Sprint customer for 10 years and have thought long and hard about jumping ship lately. The big problem for me is their handset selection: Sprint just doesn't get the good phones until other carriers have had them for months or even years. Witness the Pearl, for example. The phones and plans are all deceptively priced (the "$99" Centro is a good example), although that may be a problem endemic to all US carriers. In addition, Sprint's website sucks BIG TIME, often doesn't work properly (try upgrading your plan or phone, for a good example).
At the end of the day, Sprint's strenght is its EVDO network, which is really nice and fast. Is it enough to get me to stay wheen they have such an anemic lineup of phones? Not sure yet.
The carrier that will really change up the game is the one that opens up its network, unlocks its phones, drops the byzantine plan/package list, and generally treats its customers as assets rather than liabilities. Sprint, are you listening?
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I've been a Sprint customer for 10 years and have thought long and hard about jumping ship lately. The big problem for me is their handset selection: Sprint just doesn't get the good phones until other carriers have had them for months or even years. Witness the Pearl, for example. The phones and plans are all deceptively priced (the "$99" Centro is a good example), although that may be a problem endemic to all US carriers. In addition, Sprint's website sucks BIG TIME, often doesn't work properly (try upgrading your plan or phone, for a good example).
At the end of the day, Sprint's strenght is its EVDO network, which is really nice and fast. Is it enough to get me to stay wheen they have such an anemic lineup of phones? Not sure yet.
The carrier that will really change up the game is the one that opens up its network, unlocks its phones, drops the byzantine plan/package list, and generally treats its customers as assets rather than liabilities. Sprint, are you listening?