The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I adore Nokia's relentless attention to simplicity and design. When you buy even a low-end phone from them you know you are still getting a good-looking, simple, rugged, well put-together phone. I think that is why Nokia is so successful because of their simple designs. If they just released a slew of phones like this in America with just 100M marketing campaign they could totally take over America's handset market like the rest of the world.