The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Looks like a nice case, but the site's down. I found a guest review on IpodObserver.com and he has some less than positive observations of it:
I received mine today. It does work okay, although not as smooth a glide as the screen itself but:
-It feels cheap and looks a little bulky in comparison to the incase slider
-Air bubbles between the phone and front of case appear when you touch the screen
-Unsure of possible friction damage would appear as per the slider, but its not a tight fit
I wouldn't recommend this because of the air bubbles and the search for the perfect iPhone case continues...
http://www.ipodobserver.com/story/35428
(There's an alternate picture at the above link)