Let the hive mind of Engadget get that for you.
"I just switched to Sprint from Verizon about three months ago for the Pre. Then I went for the Hero about a week ago. Now, I miss my hardware keyboard and am thinking about switching to the Moment. I am still able to switch back to Verizon if I want and get the Droid when it arrives. Should I just trade up to the Moment when it comes out, see if I like it, and if not switch to the Droid? Or something else entirely? Help!"
@ gareth
Well let me start by saying that I was a Sprint customer for 3 years. I always had issues with my bill and it seemed like I constantly on the phone trying to resolve overbilling problems. Sprint's customer service rep's seemed rather uneducated and were probably being paid $6.00 an hour. They were usually rude, inpatient and just generally lacked any real knowledge about their products. I was always placed on hold, transferred to rep after rep and 75% of the time my call was dropped after spending a half hour on hold (or so it seemed)and I know it was done on purpose.
Im sure I speak for many Engadget readers when I say that I hate being more knowledgable than representatives of any company, as I seem to have that problem with Verizon, Best Buy, Circuit City and Radio Shack's customer Service Representatives as well. I guess the moral of my story is that no matter what carrier you have, the grass is always greener on the other side('s).