I have had a very similar experience with Sprint. I am now with verizon and there are no more mysterious billing errors and the reps are knowledgeable and seem to care about helping the customer resolve issues -- this was a major problem with Sprint and to a lesser extent Cingular.
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Snowenloe is 100% right.
I have had a very similar experience with Sprint. I am now with verizon and there are no more mysterious billing errors and the reps are knowledgeable and seem to care about helping the customer resolve issues -- this was a major problem with Sprint and to a lesser extent Cingular.