http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/ Engadget Mobile Comments for Sprint acknowledges that crack is good, or Instinct is bad http://mobile.engadget.com/media/feedlogo.gif http://mobile.engadget.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
Also, we've seen the video walkthough of the UI: it is, as a poet would phrase it, shit. I do, in fact, understand that prototypes don't sport the fully functional, gussied up version that the final product will sport. Unless the UI is changed, err, completely, the final product will have a slightly better though nearly equally as shitacular UI.

But, then again, most people won't do research and will buy it because of all the hype for a keypad-less phone. ]]>Apr 22nd 2008 11:18PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 23rd 2008 12:01AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 25th 2008 2:24AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 22nd 2008 11:49PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
Chris]]>Apr 22nd 2008 11:50PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
I have been in Virginia, Florida, California, Texas, Louisiana, Georgia, Nevada, Maryland, Pennsylvania, New Jersey, New York, Conneticut and all these states have flawless service from sprint. I don't know where you are living but get out of your hole.]]>Apr 23rd 2008 12:30AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 23rd 2008 12:40AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
im no verizon fanboy. actually i hate verizon. and i am even considering sprint's $99 plan. but at the same time im not fooled by it. their customer service is absolute shit. and so is their own signal. but hey, if the roaming agreements are working in your favor, then its all good, right?]]>Apr 23rd 2008 7:06PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 23rd 2008 12:49AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Yes Sprint has been changing a lot within the last couple of years. Is it the best? Hell no, not even a close third. Regular customer service is arse, and call quality varies based on what device you have, as well as other factors such as buildings and terrain. I've had Sprint, AT&T and VZW all within the last two years, and I have to say they are all pretty much the same as far as call quality (mostly Midwest; IL, WI, MN, IN, MI, IA, SD, ND, NE) what it really comes down to is customer service, phones available, and price. If you know the not so secret $30 Sprint plan and the not so secret Exec Customer Service number, then Sprint becomes a viable option (just don't roam more than 800 minutes in 6 consecutive months) , AT&T has hands down the best phones available (but you'll get the boot for roaming too much, 50%+ of your anytime minutes in two consecutive months, and the have some restrictions in their data plans), and VZW, well they do have a great network but they are slow in getting the phones out and you'll probably end up paying more than you should for service (5GB cap, although they will never kick you off for roaming too much).]]>Apr 23rd 2008 1:02AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 23rd 2008 7:01AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
Sites and blogs like engadgetmobile and wired.com speak in a very loose language that pushes the envelope and dares to cross the line with puns and suggestions. People here dig that humor and enjoy it. They write well.

So why can't Sprint advertise to the site's visitors in a manner and style that is consistent with the one they are already known to enjoy? They wouldn't be running this ad on Nickolodeon or Prime Time Sitcom TV. The ad is on Wired, targeted to Wired readers and it FITS.

Plus, saying they will sell like "crack-injected hotcakes" is pretty PG if you've watched cable TV anytime in the last decade. Lighten up people. Nothing to see here. Move along.]]>Apr 23rd 2008 8:17AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 23rd 2008 4:11PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/it is a bit edgy.
***but come on now, has a single one of us never used the term "crackberry"?***
if nothing else, it got all of us talking about it.

the only reason i wouldn't have used it personally is because the use of parenthesis makes the statement lose strength. "the Instinct will sell like crack-injected hotcakes" would have been much more powerful than "(and probably will)"
not only does it weaken it, but it also seems like an afterthought.]]>Apr 23rd 2008 7:07PMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/Apr 25th 2008 2:23AMhttp://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/http://mobile.engadget.com/2008/04/22/sprint-acknowledges-that-crack-is-good-or-instinct-is-bad/
Yes, I am aware of Sprint's chellenges in the customer service area...everyone is. In a way Sprint has been it's own worst enemy because of bureaucracies that got in the way of JUST satisfying the customer which is what SHOULD HAVE BEEN Sprint's goal to begin with. That is why their churn is so high(above 3%). That is what Sprint is in the process of changing since Sprint's new CEO Dane Hesse took the helm. It is not something that will happen overnight. But in Sprint's defense, I think the phone/data service itself is great. If you want to argue about how someone SOUNDS on a cell phone you are just wasting your time. The only explanation I could give would be either turn the volume down on your headset to avoid hearing yourself, quit repeatedly dropping your phone, or quit yelling into the phone. Did the phone operate that way out of the box? Probably not. The quality of "how someone sounds" is pretty much equal with all the carriers....really it is. I have been with 3 different carriers and have worked for 2, and have not noticed a difference in that. What I HAVE noticed a difference in is dropped calls, and data services.

So to sum this all up I can only really come up with 2 answers I know for sure. 1) All carriers are going to have their own strongpoints, and shortcomings. 2) Unhappy with your carrier with something OTHER than customer service? Is the problem you are unhappy with service/coverage/plan related? If so, as a consumer I would want to research things a little bit more before impulsive and uninformed buying, but hey that is just my opinion I could be wrong.]]>Jun 12th 2008 4:49PM