http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/ Engadget Mobile Comments for Cable companies drop Pivot, break up with Sprint Nextel http://mobile.engadget.com/media/feedlogo.gif http://mobile.engadget.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/
My store wouldn't sell, support, or promote the service.

I have to say, Sprint kept a comfortable distance from this train wreck.]]>Apr 23rd 2008 6:45PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 23rd 2008 7:36PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 24th 2008 12:55PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 23rd 2008 7:45PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/
However,
1) This is another blow to the sinking wireless giant. Sprint is hemorrhaging customers and money terribly.

2) I don't believe their Wimax network is going to go anywhere. First of all, It looks like their support from other major tech companies has all but dried up. Secondly, I don't know if they have enough leverage to be able to borrow enough money for a robust, nationwide roll-out. Another thing is that Wimax (4G) can hardly rival HSDPA/HSUPA (3G) in bandwidth, latency, etc. Verizon/AT&T/Europe/Asia's future LTE 4G technology will blow Wimax away.]]>Apr 23rd 2008 8:40PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 24th 2008 1:00PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 23rd 2008 9:38PMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/
It launched briefly in the Orlando region for Bright House Networks but was quickly pulled shortly after.]]>Apr 24th 2008 12:51AMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/Apr 24th 2008 12:35AMhttp://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/http://mobile.engadget.com/2008/04/23/cable-companies-drop-pivot-break-up-with-sprint-nextel/
Issue One: (Footprint) Time Warner is definitely a huge Cable company but didn't have the Footprint in places like here in Columbus, Ohio. They lost numbers to Insight Communications (Big Nobody). When 97% of your customers out of 70% of your stores can not buy your product, how can you sell it? Who is your home cable provider? "Insight." Who is your home cable provider? "Insight." Who is your home cable provider? "Insight." Who is your home cable provider? "Insight."

Issue Two: (Set Up Time/Requirements) When you did come across an footprint eligible customer, the time it took on average account setup and phone activation would be 2+ HOURS. As a rep when it usually takes me 10-25 mins to get a customer in and out the store no matter what the customer needed, PIVOT was truly a pain in the ... You tell me what sales numbers looks better to you? 2 PIVOT activations in a day versus 6 regular activations? In Columbus our TWC reps told us that TWC's credit class policies are/were more linient (I think that's spelled right) than Sprint's. Deposits were supposed to be only up to $50. Then when we called in TWC, they're saying customer is approved for only 1 Line $300 deposit. (When ran through Sprint, customer gets approved for 3 Lines/$0 Deposit). If customer previously had TWC or has TWC is was even more of a hassle with any Past Due amounts they had on their TWC account. Only was to get done smoothly is if customer just moved into town and never had Sprint or TWC.

If PIVOT was COMPLETELY handled instore by reps the product would have sold strong. Instead of being handled partially through the store. So please don't place all the blame on Sprint. Maybe once straightened on for an actually POS setup you may see it again. Sorry if it's been a hassle to read. Just stating my own opinion facts.]]>Apr 24th 2008 9:04AM