The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Boy this is almost sad to watch, almost. They are the Sprint of the handheld world.....
*cough* T-mobile *cough*
Sprint gets all the best handsets first, have great plans and awesome 3g service. They just have had shitty management and crappy customer service. I think they can turn it around, personally. Palm is FSCKED though.