These 3rd-party companies cause hell for us reps. The post ads online and on TV with the terms in extreme fine print and then charge the carrier. The carrier has no choice but to pass the charge to the customer that signed up for it. I know we are trying to stop billing on behalf of these companies. That would make things easier. But, so would customers taking responsibility of their actions, but that is a pipe dream.
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These 3rd-party companies cause hell for us reps. The post ads online and on TV with the terms in extreme fine print and then charge the carrier. The carrier has no choice but to pass the charge to the customer that signed up for it. I know we are trying to stop billing on behalf of these companies. That would make things easier. But, so would customers taking responsibility of their actions, but that is a pipe dream.