The rep is wrong, a company can't force you to keep anything, there is no penalty for adding or removing services even for the advanced device credit. Now they can take the credit away, which is more likely, but we can't make you keep something for 3 months. Even when reps do that as an offer when trying to talk you out of a full rerate, like I'll give you x credit if you keep y plan for z amount of time. the representatives can't do that, something upper management actually frowns on, i've been coached on it lol.
“It's rare if a month flies by without some random university or DIYer proclaiming that the next major jump in battery technology is just over the horizon.”
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The rep is wrong, a company can't force you to keep anything, there is no penalty for adding or removing services even for the advanced device credit. Now they can take the credit away, which is more likely, but we can't make you keep something for 3 months. Even when reps do that as an offer when trying to talk you out of a full rerate, like I'll give you x credit if you keep y plan for z amount of time. the representatives can't do that, something upper management actually frowns on, i've been coached on it lol.