maybe it's because some reps get away with murder while another gets heavy-handed punishment for some small infraction.
that picture is a blatant violation of the terms of employment. I know the training course even states in the beginning that it is proprietary and confidental - not for disclosure or use outside of Verizon Wireless. While the information may be easy to come by thru "regular" means, that doesn't mean employees are free to post ACTUAL SCREEN SHOTS of training materials.
btw, VZWGuy, your name alone implies that you're an employee. If that's true, then your blasting of other employees for following the rules is a blatant violation of your employee agreement.
also, not all call center reps smoke. also, not all call center reps are fat.
also, providing you are an employee, you're probably the same kind of asshat who tells customers who come in to the store to call customer service for help because all you're interested in is the $.
People like you make me sick. People like you are what is making this country go to hell because you're only interested in what you can get out of things, regardless of the consequences.
Now, I'll get off MY high horse - both as a long-term, high-value customer, and as an employee who knows better.
“The other one is a biggie, and it's something very noticeable in the videos: touch sensitivity is pretty bad. Using the virtual keyboard proved to be far too painful, and we're pretty sure it wasn't multitouch-friendly.”
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maybe it's because some reps get away with murder while another gets heavy-handed punishment for some small infraction.
that picture is a blatant violation of the terms of employment. I know the training course even states in the beginning that it is proprietary and confidental - not for disclosure or use outside of Verizon Wireless. While the information may be easy to come by thru "regular" means, that doesn't mean employees are free to post ACTUAL SCREEN SHOTS of training materials.
btw, VZWGuy, your name alone implies that you're an employee. If that's true, then your blasting of other employees for following the rules is a blatant violation of your employee agreement.
also, not all call center reps smoke.
also, not all call center reps are fat.
also, providing you are an employee, you're probably the same kind of asshat who tells customers who come in to the store to call customer service for help because all you're interested in is the $.
People like you make me sick. People like you are what is making this country go to hell because you're only interested in what you can get out of things, regardless of the consequences.
Now, I'll get off MY high horse - both as a long-term, high-value customer, and as an employee who knows better.