Our iPhone 3G cracked, too -- what gives, Apple?
By Chris Ziegler 
posted Aug 10th 2008 5:47PM
posted Aug 10th 2008 5:47PM
posted Aug 10th 2008 5:47PM
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Its called shit QC, probably due to cutting costs to increase margins, or ultimate secrecy to the point of paranoia..
But lets all be honest here.. even if this device spontaneously exploded in your hand and left permanent scarring, you guys would still love Apple and buy it again.
No material known to man can contain the sheer awesomeness inside the iPhone!
I guess you get what you pay for? Never had a Nokia crack like that, ill stick with my E71.
Yep, I've got cracks too, two of them on the back bottom going toy he dock connector. Mine has been handled like a baby, also. It's obviously not just an issue for the white ones, because mine is black, you just have to look a little harder to find them.
Same thing happened to the bottom of mine too, also black. What can we do about this?
So what!
Stop crying, walk down your nearest Apple store and get a new one.
Why dont you throw a millionn dollars in the dumpster?
I agree!
That iPhone crack every one is experiencing. Is Apple Freudian slip
of extending to all you ass hole for being early adaptor what Crack
Heads you all are. So stop crying and get yourself an LG Dare! I Dare
you..
Try taking a small flashlight and turning it on and put it directly on the back of your phone just to see how bad it is. Just discovered this the other day.
No cracks on my white puppy. :)
Tho, if it does crack, will the guys at the apple store replace it for free?
Nope - they'll blame it on you and refuse to replace it. Remember that Apple could /never/ have quality control issues.
Ah! I hardly let people see my phone, now I won't let anybody see it! *hides phone in pants*. Let see people try to use my phone. *calls self on house phone*....awwww yess....
@SaNcTuS, I lol'ed about that last part! WELL MET!
Is this happening to the black ones also or just the white?
When I opened mine it went straight from plastic cover to Invisible shield, and I've gotta say they do a pretty good job, I accidentally dropped mine down the stairs, yeah I know ouch, and I have done the torch test (as mines black) and it's clean as a whistle.
The cracks probably occur because of something from the inside, though, which would render the Invisible Shield useless. It could be the fluctuating heat from the battery, or even just plugging in the Dock Connector or pressing the power button.
Mine hasn't cracked yet.......hopefully never.......will apple replace cracked one's?
Just inspected my phone and discovered an extremely small hairline crack along the edge. Good job Apple.
That really sucks! I dont own a iPhone but I would not tolerate this if it ever happened to my BB or ANY device I paid good money for.
I cant help but remember the first batches of Nintendo DS Lites, as they had this very same problem. Handling them normally, they would all of a sudden get cracks on the hinges and screen areas...but Nintendo, being the kind hearted beast of a company that they are, replaced them for free...at least for me...twice!
my girlfriend and I both have white 3g iphones hers has never been dropped and is babied while mine has been dropped twice in the street and both had hairline cracks in the exact same spot on the bottom left....apple replaced them today THOUGH they told us they do not have a official stance on it apple is looking into this....oh boy..
Im set on getting a new phone whether its a Bold or Iphone these cracks are swaying me to BB and I've been going back n forth on what to get
i have a AT&T Tilt...buddy of mine that has an iphone played w/ the tilt n' says he wishes he had spent his money on it instead of the iphone.... it has many similar features...check it out... the new LG phone is also very similar... there are many more options out there that don't spontaneously combust :P side note: i am anti-apple
Serves you right for jumping the ship and using an iPhone.
I agree!
That iPhone crack every one is experiencing. Is Apple Freudian slip of extending to all you ass hole for being early adaptor what Crack Heads you all are. So stop crying and get yourself an LG Dare! I Dare you..
It's like this...I really don't care about the cracks. If the phone still functions and it feels sturdy, I really don't care. After sending my MacBook through AS Walnut Creek, I don't think it's worth it to try it with an iPhone.
If the phone begins to feel a bit weak, then I'd consider sending it in.
Crappit! My white new iPhone arrives tomorrow, now y'all got me worried.
To say that Apple will blame you for this and not exchange the phone is an outright lie. Mine had the tiniest of a scratch on the screen two days after I bought it but the good folks at the Apple store swapped me out with a brand new one. No hassle or blame game whatsoever.
Those of you that say Apple won't help you just don't know what you are talking about and making up shit to suit your needs.
You must be the lucky one then. I went to Apple to replace a brand new and totally defective Shuffle, but they essentially told me to piss off.
So, I took their advice, got a Samsung P2, and lived happily ever after.
Just think though, soon enough as the phones continue to crack, some iPhone users will have removable batteries and Apple can pat itself on the back for its forethought!
Wow, this is just some sh!t! Apple needs to step up and replace them. I was set on buying an iPhone soon, but dayum it with these cracks, now I'll have to hold off.
Btw, yes, Engadget, save the day and knock around Apple a bit for some answers.
No cracks yet... white one from July 13th... mine lives 24x7 in a DLO silicon case... it doesn't sound like a case matters, though. *sigh*
Bought a white one a few days after launch, discovered a crack between the headphone jack and the screen. That is a TINY area of plastic so I wasn't too surprised, but I took it in and saw a "genius" on stanby and he replaced it with a brand spankin' new one.
Apple takes care of their customers, as Evilhomer said, anyone who says otherwise is making stuff up to suit their needs. Or have never dealt with Apple. Or both.
Ha, ask someone who uses their server products, and you might get a different answer. :D
Man in turtleneck....
"...you wanted copy/paste, you wanted an iPhone that wouldn't crack ... and we listened! We call it 'iPhone 3G plus', and it has all the same great features you've come to love. And, we've totally re-engineered the plastic. It's now twice as strong ---- at the same price!"
Not re-engineered the plastic - they will invent the plastic - a new substance that came out of years of research, an Apple innovation!! ;)
You guys are _so_ stupid. How can you not understand that this is a cool feature? Vintage phones rules! Thank you Apple, I love you!
dont worry. happened to me and i made an appt and got mine replaced after 3 other messed up devices. the first replacement was fine until i got in the car and noticed a small dent in the white frame. second unit had scratches on the metal and the third wouldnt boot =[
i got a new one from them =] good call from apple
You sure they gave you a new one this time? ;)
the cracks on the white ones are easier to spot then the black ones.. the plastic doesnt seem that strong it wasnt a good decision by apple. and the silent and volume buttons are too edgey :s they feel weird..
who the hell doesn't use a case with their iphone? i had mine exposed and out of the box without a case for about 3 minutes. put a hard case on it, and have taken it out...never.
secondly, are these cracks superficial, or are they going to hit the performance?
thirdly, who the hell buys an iphone in white anyhow, especially from apple, the company that knows black is so desirable, they have been known to charge extra just for the color.
this is all in jest, though i'm sure some apple fanboi is going to attempt to smite me because i'm not following doctrine.
I still don't understand why do you have to buy the iPhone and a case... that's ridiculous... its so ironic to see a wall dedicated to protect the phone.
I have never ever had to put my P1i in a case and looks good, no scratches, no dents, etc.
I've had my BB 8830 for about 7 months now. It's not in a hard case and I have dropped it, not a scratch, don't have to go back to the store to deal with any issues, ect, ect, ect. Don't get me wrong I love the IPhone's and Apple's innovations. But if these issues were with a Microsoft Product "OH MY GOD"
Mine cracked, took it to apple, they replaced it right away.
Has anyone had success getting a replacement at an AT&T store? I'm nowhere near an Apple one.
Wouldn't putting your iPhone/iPod in a case right after getting it and never taking it out kind of defeat the purpose of having such a "beautiful" device? I'm sure if all the iPhone commercials showed the iPhones in cases, a lot fewer people would buy them. Also, if they showed an iPhone after a couple of weeks of normal use, not in a case, how many people would buy them then? Probably not a whole bloody lot.
"Beautiful" device? That sir is purley subjective, I have one cracks and all, imho It's butt ugly and I will be dumping it for a Bold when they happen, this touch keyboard is impossible, the iPhone for me was a huge and expensive mistake.
The beautiful comment was sarcastic on my part, and meant as "the so called beautiful device". I agree, it's ugly, but some think it's the most beautiful thing since the Sistine Chapel.
Wouldn't putting your iPhone/iPod in a case right after getting it and never taking it out kind of defeat the purpose of having such a "beautiful" device? I'm sure if all the iPhone commercials showed the iPhones in cases, a lot fewer people would buy them. Also, if they showed an iPhone after a couple of weeks of normal use, not in a case, how many people would buy them then? Probably not a whole bloody lot.
Same thing happened on mine and i got a clam into o2 in the uk and got a new one, iots shocking that this is aloud to be sold like this !!