http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/ Engadget Mobile Comments for Verizon tops T-Mobile in J.D. Power customer care survey, again http://mobile.engadget.com/media/feedlogo.gif http://mobile.engadget.com en-us Copyright 2009 Weblogs, Inc. The contents of this feed are available for non-commercial use only. Blogsmith http://www.blogsmith.com/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 14th 2008 6:53PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 14th 2008 6:56PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/]]>Aug 14th 2008 7:49PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 14th 2008 11:00PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 14th 2008 11:29PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 15th 2008 5:57PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/Aug 15th 2008 8:11PMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/
Apparently, there's no training anymore.
]]>Aug 20th 2008 10:17AMhttp://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/http://mobile.engadget.com/2008/08/14/verizon-tops-t-mobile-in-j-d-power-customer-care-survey-again/
for example, just recently, my Moto Q9m was freezing up and acting ridiculously sluggish if at all. so i finally took it in to see what they could do. the guy looked at it (and of course now it was working fine lol) but he still believed me and set me up for replacement. he then realized they didnt that same phone in stock anymore, so he upgraded me to the more business aimed Moto Q9c at no extra charge. plus i was in and out in about 20 minutes with a new phone.

this phone is messing up pretty bad too though (ive had to master reset it about 5 times in the 1 month ive had it cause it locks up), but im not really worried about it cause im confident that they will take care of me. im really just waiting til the Treo 800w releases and ill just pick that up (as long as Verizon doesnt decide to remove the WiFi and GPS from it).]]>Aug 22nd 2008 10:07AM