Man, I work for Tmobile and am ashamed by the slime that comes through the door, and even more amazed by the screw ups that upset customers. I had one customer with a phone that's crashing or freezing, and the rep actually noted, Advised to pwrcycle a few times...
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Man, I work for Tmobile and am ashamed by the slime that comes through the door, and even more amazed by the screw ups that upset customers. I had one customer with a phone that's crashing or freezing, and the rep actually noted, Advised to pwrcycle a few times...
Apparently, there's no training anymore.