The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Where exactly is this open and proud admission you guys are talking about? T-Mo's web site still has nary a word about 3G and there's nothing in the product details about this supporting anything other than the usual network.Under frequencies, it lists 850, 1800, and 1900 -- nothing out of the ordinary here.