The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Wow, singh i have to admit that its pretty impressive that they would waive the fee while you are on a SERO plan. Considering that they probably loose money giving you service each month in the first place. Not that i don't believe it. just that i'm supprised at it thats all.