The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Me to Nokia: see you never. I'm done with Nokia and their cold shoulder policies for North America. They treat us like second class market so I refuse to buy their products anymore and switching to Android.
Its not Nokia's fault the operators here are terrible. I'm surprised they throw us any bones at all.