I have still had a lot of issues with their CS. I got my wife a Touch Diamond a month ago, and asked for vision data, and they didn't put it on. I had to call back again to have data turned on. I am glad I told her not to use the internet until we were sure they got it right.
Now that we've thrown 'em off the trail, use the form below to get in touch with the people at Engadget. Please fill in all of the required fields because they're required.
I have still had a lot of issues with their CS. I got my wife a Touch Diamond a month ago, and asked for vision data, and they didn't put it on. I had to call back again to have data turned on. I am glad I told her not to use the internet until we were sure they got it right.