"Satisfied" iPhone 3GS owners
Of 200 iPhone 3GS users polled in August, 2009, 99 percent termed themselves "satisfied," with 82 percent saying they were "very satisfied."
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RIM has this right, and MSFT does as well. Open Source has a role, but aside from budget web-servers, it has never taken hold as the primary platform anywhere, for anything. There's a reason for that. When you but MSFT or RIM, you know who is behind it, who you can hold accountable. With OS, including Android, you have essentially a bunch of guys making improvements in their spare time. Have a critical issue? Who do you call? Firefox is nice, and maybe Chrome will be too, but IE dominates and will keep dominating. Linux is a small player at most, and isn't even growing as fast as MSFT in the server space.