it's quite possible that this email didn't get out to ALL VZW employees... none of the I-don't-know-how-many people I work @ VZW got this email. then again, I'm on the west coast. if this problem affected the people in the midwest, it's quite possible we didn't get the CC because it doesn't immediately affect us. if we got the call, then a simple check could confirm/disprove it for a customer.
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it's quite possible that this email didn't get out to ALL VZW employees... none of the I-don't-know-how-many people I work @ VZW got this email. then again, I'm on the west coast. if this problem affected the people in the midwest, it's quite possible we didn't get the CC because it doesn't immediately affect us. if we got the call, then a simple check could confirm/disprove it for a customer.