Let the hive mind of Engadget get that for you.
"I just switched to Sprint from Verizon about three months ago for the Pre. Then I went for the Hero about a week ago. Now, I miss my hardware keyboard and am thinking about switching to the Moment. I am still able to switch back to Verizon if I want and get the Droid when it arrives. Should I just trade up to the Moment when it comes out, see if I like it, and if not switch to the Droid? Or something else entirely? Help!"
According to CEO Dan Hesse, Sprint "has yet to turn the corner," warning that the process of turning things around would be gradual.
This is why Dan Hesse is dope. The guy is smart, he knows what he is doing. Sprint made a good decision to get rid of the bad and replace it with someone like Dan. Look at the dude's resume.
Circuit City should have done the same thing. Get rid of the bad apple(s) in the company and do things the right way with someone who knows how to do the work.
Yep, agreed. Sprint will turn the corner but things always get bad before they get better. Their CS has improved and their rates are the better ones around. Their tremendous history of the worst CS is what hurts right now. Also, the NExtel failure was also a big hit. Things are turning though. It's just going to take time.