I placed my order and was off the phone by 8.30am Pacific. I was originally told mine would be shipped on the 25th but when I called back today to verify they said that because the order was approved after noon, it wouldn't ship till the 5th. I'm ready to ditch Verizon. I'm so fucking pissed right now.
Do it, do it, do it, doooooooooo it! I cancelled my service just this month. Verizon doesn't care, they have Alltel customers coming in, so they give a rats ass if they lose customers. The CSR didn't even try to retain me, just asked me why I was canceling and then did it.
Okay seriously? Relax, you ordered the phone way after it was released. Thats as bad as the customers that were calling in complaining about waiting in line. If you want to get a hot phone, wake up before noon and complain less please.
I called back and cancelled my order and the CSR did not want to even try to retain me. He just kept saying shit like, "well Verizon has done this and this and this for you, so you shouldnt be mad about a single mistake by us." I kept trying to explain that I wanted to leave because of so many different reasons on top of this screw up, like;
1. Locked GPS 2. Lack of Wi-Fi on most devices 3. Lousy handset selection
just to name a few. We then got into a discussion about VZ Navigator and he actually told me that he loves it. WOW. I have 3 lines all with Blackberrys, I spend over $200 a month with Verizon, am considered a VIP customer and he did NOTHING to try and retain my services. It looks like Im buying a BB Bold here soon...
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Noon? Eastern? Pacific? Greenwich Mean Time?
I placed my order and was off the phone by 8.30am Pacific. I was originally told mine would be shipped on the 25th but when I called back today to verify they said that because the order was approved after noon, it wouldn't ship till the 5th. I'm ready to ditch Verizon. I'm so fucking pissed right now.
@snowenloe
Do it, do it, do it, doooooooooo it! I cancelled my service just this month. Verizon doesn't care, they have Alltel customers coming in, so they give a rats ass if they lose customers. The CSR didn't even try to retain me, just asked me why I was canceling and then did it.
Okay seriously? Relax, you ordered the phone way after it was released. Thats as bad as the customers that were calling in complaining about waiting in line. If you want to get a hot phone, wake up before noon and complain less please.
Seriously.
@bernadino
I called back and cancelled my order and the CSR did not want to even try to retain me. He just kept saying shit like, "well Verizon has done this and this and this for you, so you shouldnt be mad about a single mistake by us." I kept trying to explain that I wanted to leave because of so many different reasons on top of this screw up, like;
1. Locked GPS
2. Lack of Wi-Fi on most devices
3. Lousy handset selection
just to name a few. We then got into a discussion about VZ Navigator and he actually told me that he loves it. WOW. I have 3 lines all with Blackberrys, I spend over $200 a month with Verizon, am considered a VIP customer and he did NOTHING to try and retain my services. It looks like Im buying a BB Bold here soon...
I don't think software updates in the next few weeks can fix everything. the storm's just so undercooked like what gizmodo said
http://admiralh.wordpress.com/2008/11/21/why-the-blackberry-storm-is-no-iphone-killer/
^^^ this link is crazy long but should be considered if you're going to deciding to buy it.