“We're grateful that RIM has finally decided to pay some attention to the sizable number of non-PC users that have been stuck with poor alternatives for way too long.”
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I have no idea why they stated this, I see that there is a version .82 in the device software compatibility...
And when I called VZW I wwas told to update the woftware at www.vzam.com/blackberry to .82
Just do this and post what happens on your device..