The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Also remember that a better camera always requires more depth. I don't know if this contributes to the relative thickness of the 5800 compared to the competition, but if it does, I don't really mind it.
I'd rather have slightly thicker phone with features I can use. I do like how thin the iPhone is and how fun it is to use it, but lacking all of the essential features I want in a phone, I know I'd regret the purchase the first time I wanted to take a photo or wanted to navigate to some restaurant in a foreign city. The 5800 isn't perfect, I wish it had a better camera, even if it added a few more mm to its depth. However for under 400 eur (after tax) I think it might be the best deal for my needs.