
The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Valued Customer,
This e-mail is to inform you of a network problem that MAY affect your Mobile Data Service.
Trouble Ticket Number: TT000009359644
Severity: High
Description of Issue: Degradation of GPRS/UMTS service
Location of Issue: Northeast and surrounding areas
Start Time: Jan 06 2009 07:19 AM EST
Symptoms you MAY experience: Some customers may experience gaps in coverage or difficulty connecting to the network.
Estimated time of repair: Unknown