The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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A friend of mine sent this along because he heard FOTA might have something to do with mobile phones, which I'm kind of into.
Can't figure it out if he's for real or not but since he mentions you thought I'd pass it along.