The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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Far too little extremely too late to save the wreck of the X1.
This phone has been sold in Danemark since mid December and the danish equvalent of craigslist (DBA) is crowded with folks desperate to get rid of it at huge lossess and still finding no takers.
No wonder: Htc touch HD, touch pro, touch dual 3G, cruise, Samsung Omnia, LG Renoir ,etc are all much better and readily found in every mall at a cheaper price unlocked, or at a minimal fraction of the price if subsidized by a carrier.
All carriers refused to offer the X1 subsidized, even though they readily give away all kind of smartphones, MIDs and netbooks (from 9 to 12 inches) to anyone signing for 6 months mobile breadband, because of reliability concerns.
A recent review on one of the most autoritative scandinavian tech blogs named the worst win mobile smartphone on the market today.
SE and HTC are quarrelling about who's fault it is that what had been heralded one year ago as a superphone turned out to be a superturd, but the only smart move SE could do to save what's left of its shattered credibility would be to recall all this pieces of overpriced junk and get to work on something that actually works.
What the heck are you talking about? I love my X1, just as several of my co-workers do too.