The percentage of returned gadgets that have nothing wrong with them.
Of the $13.8 billion worth of returned products in 2007, only 5 percent were because gadgets were actually broken, according to a 2008 study.
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I second that. It's definitely an 8100. It has the smaller buttons next the pearl. Subsequent models (8110-8120-8130) had larger send and end buttons which were not separated from the number keys by that little bit of plastic.