While I do believe that someone dropped the ball in the design department for not making it idiot-proof, let's not lose sight of the fact that there is not anything wrong with the device itself.
AT&T is just covering their legal backside for anyone stupid enough to force the charger in the wrong way. Especially in light of all the laptop batteries, etc. exploding and catching fire.
It's like someone taking a polarized wall outlet plug and shaving it down so you can fit it in backwards... of course you're going to fry whatever it is you do that. The current is going the wrong way!
I haven't actually seen the design, so I can't really speak to the stupidity of the user. I guess it all depends on how much force is actually necessary to pull this off.
If the plug goes in just as easily the wrong way as it does the right way, is that really user error?
Considering I've never heard of this being a problem with any other phone, I'd guess that this problem has a lot more to do with the phone than the people using it. If this is so easy to mess up, why don't we hear stories like this all the time with a bunch of different devices?
I don't have one either, so I'm not 100% certain, but from what I read in the AT&T email, it indicates that there is some force necessary to put it in the wrong way.
While I agree that it could have / should have been designed differently (as I said above) it seems as though this is occurring because *idiots* are putting it in the wrong way, and when there is resistance they shove it and force it instead of thinking "hmm.. this might go the other way..." (which is the first thing I would think).
That would be like someone taking a polarized plug, trying to put it in the wall outlet the wrong way, and instead of realizing it goes the other way, jams it in with all their might until they get it to go in... then complain when whatever electronics heats up abnormally or doesn't work later. Granted, a polarized socket is much harder to jam it in, and to that end yes the design very well should have been more obvious, but I don't think it goes in just as easily.
And the main purpose of my post was in response to the person who said they want an exchange over this... simply, the device is fine. It's not like you have a ticking timebomb with a battery waiting to explode... as long as you're halfway intelligent :-)
I agree!!! Just because some dumb people don't pay attn to the arrow..duh!! My friends liked my phone and wanted a quickfire too. Now they know it is "recalled" due to idiocy and can't get it.
I agree!!! Just because some dumb people don't pay attn to the arrow..duh!! My friends liked my phone and wanted a quickfire too. Now they know it is "recalled" due to idiocy and can't get it.
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While I do believe that someone dropped the ball in the design department for not making it idiot-proof, let's not lose sight of the fact that there is not anything wrong with the device itself.
AT&T is just covering their legal backside for anyone stupid enough to force the charger in the wrong way. Especially in light of all the laptop batteries, etc. exploding and catching fire.
It's like someone taking a polarized wall outlet plug and shaving it down so you can fit it in backwards... of course you're going to fry whatever it is you do that. The current is going the wrong way!
I haven't actually seen the design, so I can't really speak to the stupidity of the user. I guess it all depends on how much force is actually necessary to pull this off.
If the plug goes in just as easily the wrong way as it does the right way, is that really user error?
Considering I've never heard of this being a problem with any other phone, I'd guess that this problem has a lot more to do with the phone than the people using it. If this is so easy to mess up, why don't we hear stories like this all the time with a bunch of different devices?
... to that end... When was the last time you needed directions for a plug?
If a plug has to be explained, something is wrong with the design.
I don't have one either, so I'm not 100% certain, but from what I read in the AT&T email, it indicates that there is some force necessary to put it in the wrong way.
While I agree that it could have / should have been designed differently (as I said above) it seems as though this is occurring because *idiots* are putting it in the wrong way, and when there is resistance they shove it and force it instead of thinking "hmm.. this might go the other way..." (which is the first thing I would think).
That would be like someone taking a polarized plug, trying to put it in the wall outlet the wrong way, and instead of realizing it goes the other way, jams it in with all their might until they get it to go in... then complain when whatever electronics heats up abnormally or doesn't work later. Granted, a polarized socket is much harder to jam it in, and to that end yes the design very well should have been more obvious, but I don't think it goes in just as easily.
And the main purpose of my post was in response to the person who said they want an exchange over this... simply, the device is fine. It's not like you have a ticking timebomb with a battery waiting to explode... as long as you're halfway intelligent :-)
I agree!!! Just because some dumb people don't pay attn to the arrow..duh!!
My friends liked my phone and wanted a quickfire too. Now they know it is "recalled" due to idiocy and can't get it.
I agree!!! Just because some dumb people don't pay attn to the arrow..duh!!
My friends liked my phone and wanted a quickfire too. Now they know it is "recalled" due to idiocy and can't get it.